Financial Support Directory

You are not alone. We are here to help.

During challenging times, making financial decisions can feel overwhelming. There’s support and services available to help you.

We’ve put together a Financial Support Directory for mortgage holders, investors and small businesses with as much information as possible and contact information for each lender below:

Please be aware that due to the COVID-19 Pandemic, there is increased demand on the banks call centres for support and, and call wait times will be extended. Your patience is required.

Alternatively, some banks and lenders are offering online help with registered call back requests. Please refer to their websites in the table further details.

Need more support?

You can access free independent counselling and advice from a Financial Counsellor from anywhere in Australia. For a comprehensive listing of Financial Counsellors, please visit the National Debt Helpline website here

You may find the following websites helpful, which provide information on managing your money, and more importantly, mental health:

• Money Smart

• National Debt Helpline

• Lifeline

• Beyond Blue

DISCLAIMER: This page provides general information only and has been prepared without taking into account your objectives, financial situation or needs. The information contained may not be current or complete, or may not remain current or complete, and therefore under no circumstances should be relied upon. It is your responsibility to assess and verify the accuracy, currency, completeness and reliability of the information and whether it applies in your individual circumstances. We recommend that you consider whether it is appropriate for your circumstances and your full financial situation will need to be reviewed prior to acceptance of any offer or product. No warranty or representations as to its accuracy or completeness are provided. We are not liable to your or any other person for loss, damage or injury arising from the use of, or reliance on, this information, including but not limited to loss suffered in connection with incorrect or out of date information.